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Policies, Terms, and Conditions:
Copyright and Trademark Notice  by  Glynwood
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by  Glynwood
We accept the following credit cards: Visa, MasterCard,  and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Links  by  Glynwood
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by  Glynwood
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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Multiple Product Orders  by  Glynwood
For a multiple product order, we will make every attempt to have all products ready for delivery on your designated pick-up day and time.
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Order Acceptance Policy  by  Glynwood
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Glynwood reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by  Glynwood
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Glynwood signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by  Glynwood
We will do our best to inform customers when products are out of stock. However, there may be times when the product you have ordered is out-of-stock, but this information has not been noted on the website. We will keep you informed of any products that you have ordered that are out-of-stock and aren't immediately available. You may cancel your order at any time prior to 48 hours before your designated pick-up day and time.
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Privacy  by  Glynwood
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Glynwood site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Glynwood site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by  Glynwood
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by  Glynwood
All sales are final. No returns are allowed.
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Shipping Policy and Fees  by  Glynwood
PICK UP LOCATION DETAILS Products purchased through this website are available by pick-up only at designated sites during designated times. You can select your pick-up location on the checkout page.

Orders placed before 5pm on Wednesdays will be available for pick up from 3-6pm on the Thursday immediately following your order date. For orders placed after 5pm on Wednesday, pick up will be from 3-6pm on Thursday of the following week. You may pick up your order at The Dairy, which is the first non-residential building on your right as you enter Glynwood, just past the Old Barn. Glynwood is located off Route 301 in Cold Spring, NY at 362 Glynwood Road.

If you select Katonah as your pick up location, order delivery will be pending until the Katonah location has reached a collective order minimum of $1000. Once the Katonah order minimum has been met, you will receive an email informing you of the pick up date. Pick up dates will always be on a Saturday from 1-4pm at Noka Joe's Coffee Shop, located at 25 Katonah Ave in Katonah, NY. Your credit card will not be charged until the pick up date has been set.

If you select Glynwood as your pick-up location, you will not be charged a shipping fee. If you select Katonah as your pick-up location, there will be a 5% shipping fee to help cover the cost of gas.

If your order is not picked up on the designated pick-up day, you will be charged a restocking fee of 5% of your order total.
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Taxes  by  Glynwood
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by  Glynwood
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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